User name:
Password:
 

 

Copyright © 2006.
cisco-certificatiom.co.uk
All Rights Reserved
Communication (Videos): Working Wounded: Giving an Apology at Work
Product Code: pb023 Time: 3.0 minute(s) CEUs:

Summary:

Sometimes at work, we have to express genuine regret for what happened. The trick is to use the right words and the right delivery. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to name your mistake and accept responsibility for your actions.

Objectives:



    Topics:

    • Giving an Apology at Work

    Technical Requirements:

    P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

    Copyright � 2006 Webteks. All rights reserved.